Preparedness Without Fear: How a Global Manufacturer Transformed Its Crisis Exercise Program

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Originally Aired - Tuesday, September 13 10:00 AM - 11:00 AM Eastern Time (US & Canada)

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Location: B407


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Title: Preparedness Without Fear: How a Global Manufacturer Transformed Its Crisis Exercise Program

Description:

Novelis, headquartered in Atlanta, is the leading producer of flat-rolled aluminum products and the world's largest recycler of aluminum. The company has dozens of facilities around the world, ranging from corporate offices and manufacturing plants to recycling facilities and R&D centers. The diversity of facilities, geography, employees and cultures makes a one-size-fits-all approach to crisis management training untenable. Novelis partnered with a consulting firm to tailor training to the needs and requirements of specific facilities. Instead of top-down training that intimidates staff, Novelis's approach is consultative, using employees who are most likely to experience a crisis situation as experts to create a better process. This creates employee buy-in. As importantly, the drills are nonconfrontational and nondisruptive to operations.      

  • Attendees will learn a methodology for performing crisis management exercises that are facility- and culture-specific, and nonthreatening and nondisruptive to business operations, with examples from Novelis's experience.     
  • Attendees will learn how to build facility-specific crisis management processes by engaging front-line staff.             
  • Attendees will learn specific examples of how drills helped improve, clarify, and streamline existing processes that make crisis response vastly more effective and save precious minutes.

Type: All Access Education


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